Refund Policy

We want you to be happy with your order. If there's an issue, your item arrived damaged, defective, or incorrect, or didn't arrive at all, please contact us within 14 days of delivery and we'll make it right.

How to reach us:
info@viviantgoods.store

What to include:

• Your order number
• A brief description of the issue
• Photos, if the item arrived damaged or incorrect

We aim to respond within 24–48 hours and will work with you on a resolution, whether that's a refund, replacement, or store credit.